![]() Simply by clicking on the e-ticket on "My Trip" menu then select the reschedule button and follow the next steps. ![]() You don't have to go to ticket counter looking for a replacement ticket schedule, etc. With this application, everything can be done. This feature can be used by the customer even though the purchase is made at an official PT KAI / external channel agent, provided that the customer must have a registered KAI ACCESS account.Ĭustomers do not need to be confused anymore with sudden trip planning so they have to change the travel schedule. ![]() Refund is immediately transferred to the registered customer account 30 days after the cancel process is carried out. Everything can be done anywhere and anytime. This application is not only for ticket sales but several features have been added for convenience and service to customers of PT Kereta Api Indonesia (Persero) KAI ACCESS provides new features in accordance with the needs desired by the customer as follows:Ĭustomers don't need to queue and come to the ticket counter just to cancel the ticket. KAI ACCESS is the only official application issued by PT Kereta Api Indonesia (Persero). Update your KAI Access, now payments can use KAIPay QRIS method not only for payment of train tickets, but can be used for payment at all merchants.įind convenience that is only available in this application.
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